COMMUNICATE WITH CLARITY AND CONFIDENCE “Communication is the process by which two or more persons come together to exchange ideas and understanding amongst themselves.”
The 5 basic objectives of the communication is to get your listeners to :
- Hear what you tell them (or to see what you show them).
- Understand what they have heard or seen.
- Agree with what they have heard.
- Take action which accords exactly with your overall objective.
- To receive Feedback from listeners.
- Build better relationships by being a good listener